Over the years, I have become steadily less and less patient with people on the phone. At first, I acted as helpful as I could. But now? I'm done with that. If people are too stupid to communicate something as simple as a pizza order, that's their problem.
For instance -- I'm not going to finish sentences for them anymore.
"Do you have buffalo wings?"
"Yes, we do."
"Okay. Um, what -- how do they -- I mean, do you have -- I guess, is there, like -- I mean, I guess -- are the orders -- um -- ?" Silence.
Now. Clearly -- to me, anyway, you might be lost -- this person wants to know something very simple: How many buffalo wings come in an order? Perfectly reasonable. I have that information, and would be happy to share.
But come on, now. You're a big boy. Spit it out.
"I'm sorry?"
"Well -- you know -- um -- is it -- like, how -- erm...."
Sorry, buddy. You're not four years old anymore.
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